Webb Customs: Driving Innovation and Efficiency in African Trade

Africa is poised for significant economic growth, with trade playing a critical role. The continent’s abundant natural resources, growing industries, and the African Continental Free Trade Area (AfCFTA) provide immense potential for boosting intra-African trade and strengthening regional economies. The World Bank estimates that the AfCFTA could lift 30 million people out of extreme poverty and raise incomes for 68 million more by 2035.

Adrienne Engono

24/12/2024

132

Recherche et Innovation

In 2023, intra-African trade grew by 3.2%, a notable slowdown from the 10.9% growth in 2022. However, despite global economic challenges, intra-African trade demonstrated impressive resilience, accounting for 14.9% of total African trade, up from 13.6% the previous year.

However, challenges persist, particularly in customs processes, which are often inefficient and outdated. Inconsistent regulations and varying trade policies across African countries further complicate trade, while infrastructure limitations add to the costs.

Addressing these barriers is essential to unlocking Africa's full trade potential.

Technology as a Solution: Webb Fontaine’s Webb Customs

One effective solution to address these issues is through technological advancements, particularly in customs management. Webb Fontaine’s Webb Customs is an advanced Customs Management System (CMS) designed to modernise customs clearance processes.

To date, Webb Customs has been successfully deployed in countries such as Armenia, the Philippines, Bahrain, Ethiopia, the United Arab Emirates and Nigeria. Launched in Benin in February 2024 and currently being deployed in Costa Rica and the United Arab Emirates, its latest version is designed to address the significant challenges in customs administration even more effectively.

Webb Customs reduces trade barriers, promotes efficient trade, and ensures compliance with international standards, facilitating smoother and faster clearance of goods. It is a modular system that adapts to the needs of various customs authorities and operational environments.

Since its deployment, Webb Customs has delivered impressive results: a 30% increase in revenue, 80% of imports cleared within one day, and full compliance with the World Customs Organization (WCO) data model.

Key Features of Webb Customs

One of the outstanding features of Webb Customs is its AI-powered capabilities, which transforms how trade data is analysed to enhance both security and efficiency. The artificial intelligence algorithms within the system are designed to sift through substantial amounts of trade data, identifying patterns and anomalies that may signal high-risk shipments. This capability allows customs authorities to focus their attention on shipments that require further inspection, reducing unnecessary delays for low-risk goods.

By expediting the clearance process for low-risk items, the AI system streamlines trade operations while enhancing the efficiency of import and export activities. Furthermore, the advanced risk assessment ensures compliance with security standards, reducing the possibility of illicit trade, smuggling, or fraudulent activities.

Webb Customs incorporates several key features contributing to its effectiveness in streamlining trade processes.

Its modular framework allows the system to be fully customizable, adapting to the regulatory frameworks of different countries. By utilising advanced technologies, Webb Customs provides real-time access to data, reducing bottlenecks and enhancing the speed and efficiency of trade operations.

Additionally, the system offers extreme configurability, enabling it to be tailored for specific workflows and regulatory frameworks. Transparency is another vital feature, as Webb Customs provides full visibility into customs procedures, allowing stakeholders to monitor shipments, decision-making, and risks in real-time.

Success Stories in Africa

Webb Fontaine’s solutions have been successfully implemented in several African countries including Ethiopia, Benin, Ivory Coast and Nigeria.

Nigeria has seen significant improvements in its customs operations through the deployment of Webb Customs together with other solutions such as the Trade Portal Management and the Nigeria Integrated Customs Information System (NICIS II). The company has played a crucial role in empowering the Nigerian Customs Service to manage and control import/export processes effectively.

Benin, a key trade route for West Africa has also benefited from the implementation of Webb Fontaine’s solutions. The country’s trade operations have been transformed by the AI capabilities of Webb Fontaine’s solutions, particularly in areas of valuation and risk assessment. The country’s port operations are now more efficient, leading to its recognition as the highest rated port in West Africa, according to the 2023 World Bank Logistics Performance Index.

In Ethiopia, Webb Customs has been instrumental in transforming the country’s customs management system. The implementation of Webb Fontaine's eCMS solution, powered by Webb Customs, has automated 27 customs offices and improved transit monitoring along 14 key trade corridors. This modernisation has led to a 30% increase in revenue and the collection of over USD 5 billion in duties, taxes, and fees.

These success stories show that advanced technology can lead to better regional integration, competitiveness and a more dynamic trade environment in Africa. As further growth and development takes place on the continent, smart trade solutions will be key to driving progress and opening new opportunities.